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A1.Define the terms of collective bargaining ,health, organizational behavior, quality control
A2-Identify major reasons for greater unionization among professional nurses.
A3-Describe the history of collective bargaining in nursing
A4-Identify the characteristics of a profession and their relationship to collective bargaining
A5-State the issues that lead to unions and collective bargaining
A6-Describe the process of collective bargaining
A7-Describe a grievance procedure and illustrate how it should work.
A8-State the process of arbitration and mediation.
A9-List benefits of collective bargaining
A10-Describe strategies to maintain physical, intellectual, emotional, professional, social,& spiritual health
-A11-Identify occupational health hazards that are present in the work setting.
A12-Describe methods of personal financial planning.
A13-Identify the sources and types of law and regulations and their impact on nursing practice.
A14-Explain privacy laws related to nursing actions..
A15-Identify historical and philosophical influences on nursing practice.
A16-State the personal philosophy of professional nursing
A17-List importance of organizational behavior
A18-Identify evolution of organizational behavior
A19-Tell how to maintain high performance organization.
A20-Describe roles of leader and manager in quality control.
A21-List steps of quality control process.
A22-List quality improvement models
A23-Identify who should be involved in quality control.
A24-Enumerate medical errors that threat quality of care.
A25-Name strategies that use for errors reduction.
A26-Recall strategies for cost containment
A27-Explain fixed and variable costs as they related to breakeven points.
A28-List steps of continues quality improvement
A29-Describe tools that can used to facilitate continues quality improvement.
A30-Describe the research process as applied to quality improvement.
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